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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Remy Segura

Remy Segura

December 22, 2025

5  out of  5
rating by Remy Segura
"Jackie was very, very helpful and very pleasant and knew The information with How without having to look it up or Or say like, can you hold my look this up but she never did that. She knew what she was doing. She Knew the prices in the amount of coverage, which I was very impressed and she was so pleasant and happy . I would recommend her anybody that I’m running across it needs insurance. I will give everybody her name and her number."
We responded:
"Hi Remy. We are so grateful you spent the time to give us such awesome feedback. Jackie is an amazing team member and like everyone here at the agency, is fully licensed, well trained and eager to help. Thanks for noting you plan to refer us. We will go out of our way to give the same amazing customer service and knowledgeable advice you experienced to anyone you send out way! "
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Andres Trujillo

December 18, 2025

5  out of  5
rating by Andres Trujillo
"great customer service from all staff especially mike, friendly and very good at explaining and answering any questions. great price"
We responded:
"Thanks for the great review Andres! We look forward to working hard to provide you and your family with unparalleled protection and customer service. "
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Said Aguirre

December 10, 2025

5  out of  5
rating by Said Aguirre
"Been with State Farm for about 10 years they bring competitive pricing and excellent customer service. When I call I usually ask for Cynthia Perez her customer service skills are top notch. She’s very knowledgeable and helpful."
We responded:
"Hi Said. First and foremost thank you so much for your loyalty, it’s hard to come by these days. We really appreciate you taking the time to give us such positive feedback and will continue to provide you with the top notch customer service you deserve. "
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Sergio Perez

December 10, 2025

5  out of  5
rating by Sergio Perez
"Cynthia Perez was very helpful and thoughtful whenever I had questions. She is a great service agent and totally recommend her for everyone"
We responded:
"Hi Sergio. Thank you so much for your review and for trusting our dedicated team to address all your insurance and financial services needs. "
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Carlos Flores

December 10, 2025

5  out of  5
rating by Carlos Flores
"Mike is always great. But, this time we met with Jackie. She was such a pleasure to work with. She was personable, professional and very informative. People like her and Mike are why we stay and do business with.Thanks again Jackie for your time, consideration and information we received in order to make some important decisions. Sincerely, Carlos and Nancy Flores"
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Maria Fimbres

December 6, 2025

5  out of  5
rating by Maria Fimbres
"Muy buen servicio de parte de Jacqueline. Muy amable y rápido en contestar."
We responded:
"Muchísimas gracias por su comentario María. Estamos felices que tu experiencia fue tan agradable. Gracias por apoyar a nuestro pequeño negocio y estamos a sus órdenes en adelante "
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Rafael Garcia Barba

December 6, 2025

5  out of  5
rating by Rafael Garcia Barba
"Cynthia excelente servicio, un placer trabajar contigo."
We responded:
"Gracias Rafael. Es un placer proteger a buena gente como usted. "
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Annette Perez

December 6, 2025

5  out of  5
rating by Annette Perez
"Cynthia Excellent service! Very helpful. Thank you for all your help."
We responded:
"Hi Annette. Thanks so much for your review. We appreciate the opportunity to serve you and your family for all your life, home and auto insurance needs. "
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Vu Thu

December 4, 2025

5  out of  5
rating by Vu Thu
"Very quick response and helpful support from Agent. Nice speaking to you!"
We responded:
"Thanks Vu. It’s been a pleasure getting to know you and help protect you and your family over the years. "
Profile photo of Guadalupe Nunez

Guadalupe Nunez

December 2, 2025

5  out of  5
rating by Guadalupe Nunez
"Cynthia Perez best costumer service!!"
We responded:
"Thank you for your review Guadalupe. We strive to provide you with customer service, competitive pricing, and quality insurance products tailored to your specific needs. "
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Miguel Lopez

November 26, 2025

5  out of  5
rating by Miguel Lopez
"I have been with State Farm for a couple years and they have always gave me awesome rates. The girls in this office are so kind and helpful. I usually get to work with Jackie and I love her good energy and enthusiasm and willingness to help me out with anything. Thank you State Farm!"
We responded:
"Hi Miguel. Thanks so much for taking the time to give us such a great review. We love when our policy holders save money and when we couple the type of customer service you noted it’s hard to beat us. Thank you for putting your trust in our agency. "
Profile photo of Graciela Olivas

Graciela Olivas

November 21, 2025

4  out of  5
rating by Graciela Olivas
"Cynthia Perez is such a great insurance agent! Gave & recommend what she knows is best for you. She was extremely nice and helpful, please don't hesitate in coming here for services!!!"
We responded:
"Hi Graciela. Thanks so much for your positive feedback and kind words about my team member Cynthia. We are so happy she was able to take care of your life insurance needs and we look forward to protecting you from the unexpected for years to come. "
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Ron Colvin

November 19, 2025

5  out of  5
rating by Ron Colvin
"Thanks to Mike, and the entire team."
We responded:
"Hi Ron! We can’t thank you enough for recognizing our team’s stellar customer service. We will continue to impress you for years to come. "
Profile photo of fadhl aldhali

fadhl aldhali

September 16, 2025

5  out of  5
rating by fadhl aldhali
"great customer service"
We responded:
"Thanks Fadhl! We strive to give you prompt attention, professional expertise and unrivaled protection. We look forward to serving you for years to come "
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Steven Simmons

June 20, 2025

3  out of  5
rating by Steven Simmons
"So far so good."
We responded:
"Hi Steven. Thank you so much for taking the time to provide us a review. We strive for excellence so we plan on making that “so far so good” a “best experience I’ve ever had dealing with insurance.” Here’s to the start of a beautiful relationship!"
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Karim Khattab

May 6, 2025

5  out of  5
rating by Karim Khattab
"Thank you Mike for you professional work"
We responded:
"Thank you so much for your review Karim! We appreciate your business and look forward to protecting what matters most to you. "
Profile photo of Raul Edgar Molina Noriega

Raul Edgar Molina Noriega

December 7, 2024

5  out of  5
rating by Raul Edgar Molina Noriega
"Mike is such a great insurance agent! He really cares about his clients and will only give and recommend what he knows is best for you. His staff is so nice and helpful as well don't hesitate in coming here!"
We responded:
"Wow. What an amazing review. I can’t tell you how much your kind words mean to me as a small business owner. We will continue to strive to impress you with amazing the customer service you deserve for years to come. "
Profile photo of MONA CHAIDEZ

MONA CHAIDEZ

November 20, 2024

4  out of  5
rating by MONA CHAIDEZ
"Thank You for your help"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Edwin

October 30, 2024

5  out of  5
rating by Edwin
"Had the pleasure of speaking with Yecenia Rodriguez and was able to help with everything. A+++!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alejandra Lopez

September 4, 2024

5  out of  5
rating by Alejandra Lopez
"Cynthia is very helpful and kind !"
Profile photo of Selena Quintanilla (SQ)

Selena Quintanilla (SQ)

July 11, 2024

5  out of  5
rating by Selena Quintanilla (SQ)
"I have been with Mike Severson, State Farm, for almost 7 years and I have always been happy with the professional service he and his staff provide. I have always felt cared for, understood the policies due to his great explanations, was never pressured, and always treated like a human. This is why my family and I have decided to remain for many years. Mike and his staff attend you right away and are always happy to answer questions about anything. Mike pays attention to so many details and make sure you have a good stay. Simple things like offering water and a friendly hello go a long way. Everything else is a huge cherry on top! Thank you Mike and staff for making insurance not seem so confusing/scary! Gracias! Mike’s Spanish is also excellent!"
We responded:
"Thank you so much for taking the time and providing such a great review Selena. It is truly a pleasure assuring good people like you and your family are properly insured against the risks of everyday life. Thank you for your loyalty over the years. I look forward to helping protect you and your family for years to come."
Profile photo of Sascha Schmitt

Sascha Schmitt

April 11, 2024

5  out of  5
rating by Sascha Schmitt
"Great guy to help with your insurance needs"
We responded:
"Thanks so much Sascha! It’s an honor to protect what matters most to our policy holders like you and your family. "
Profile photo of Sherry Canez

Sherry Canez

April 3, 2024

5  out of  5
rating by Sherry Canez
"I wanted to thank State Farm for their tremendous customer service regarding the mysterious loss of a personal article. Within hours of notifying State Farm, Mike Severson processed a claim on my behalf and within hours I was contacted by an adjustor. The adjustor was very professional and sympathetic to my situation. Within less than 48 hours of notifying State Farm of the situation, the claim was paid out. State Farm is a tremendous company and Mike is a fantastic agent. I would not trust my insurance needs to anyone else."
We responded:
"Thank you so much for your review Sherry! It has been a pleasure working to protect you and your husband over the past 10 years. Thank you for your loyalty and support. We will be here when you need us!"
Profile photo of Mio Vasic

Mio Vasic

October 13, 2022

5  out of  5
rating by Mio Vasic
"Mike and his staff are excellent. Quick, efficient, and always ready to advise and help you make the best choice. Thank you."
We responded:
"Hi Mio. Thanks so much for the 5Star review. It’s been a pleasure working with you over the years. We appreciate your loyalty to State Farm and how you always reached out to us for advise regarding your home and auto insurance."
Profile photo of Doug Markwith

Doug Markwith

September 16, 2022

5  out of  5
rating by Doug Markwith
"I called a few insurance agencies before giving State Farm a call and was blown away by their customer service. It was leaps and bounds ahead of the other agencies I'd called. Mike Severson, the agent who worked with me, was exceptionally kind and managed to get me a remarkable rate quickly and professionally. From start to finish, the whole experience was simply terrific and left me with a big smile! Thank you, State Farm, and thank you, Mike, for treating me the way a person should be treated."
We responded:
"Thank you Doug. We pride ourselves in proving our customers an unparalleled experience. Welcome to the Mike Severson State Farm family. We are so happy we blew away your previous insurer’s rates out of the water and provided you with more coverage. We look forward to protecting what is important to you for years to come."